Privacy Policy

This policy explains what personal data Premium Sell collects, why we collect it, and what rights you have. By using this website you agree to the practices described here.

1. What we collect

  • Order data: the email address you enter at checkout, the products ordered, the amount paid and the payment method used.
  • Support data: the name, email, message and any attachments you send through our contact form or chat.
  • Technical data: IP address, browser and device type, pages visited, referring page and approximate location derived from the IP.
  • Preferences: chosen language, currency, theme and favourites, stored in cookies or local storage on your device.

We do not collect or store card numbers, CVV codes or bank credentials. Those are handled entirely by our payment providers.

2. Why we use it

  • To deliver your order and send the confirmation email.
  • To answer support requests and process refunds or replacements.
  • To prevent fraud, abuse and fraudulent chargebacks.
  • To keep the site working, measure traffic and improve the catalogue.
  • To meet accounting and legal obligations.

3. Cookies

We use cookies and similar storage to remember your language, currency, theme and cart, to keep your session alive and to collect anonymous traffic statistics. Essential cookies cannot be switched off without breaking the site; analytics cookies can be blocked in your browser settings at any time.

4. Sharing with third parties

Your data is shared only with parties that make the service work:

  • Payment providers, to process and verify the payment.
  • Product suppliers, strictly to verify or replace a specific key when you report a problem.
  • Hosting and email providers, which store and transmit the data on our behalf.
  • Analytics providers, in aggregated and anonymised form.

We never sell your data, and we never share it for third-party advertising. We may disclose data if required to do so by law.

5. How long we keep it

Order records are kept for as long as accounting rules require. Support correspondence is kept while it is relevant and then deleted. Technical logs are rotated within a few months. You may ask us to delete anything that we are not legally obliged to keep.

6. Security

The site runs over HTTPS, access to the admin panel is restricted and passwords are stored only as hashes. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.

7. Your rights

You can ask us to show you the data we hold about you, correct it, delete it, or stop using it for a particular purpose. Send the request from the email address used for the order through our contact form. We respond within 30 days.

8. Children

This site is not intended for people under the age at which they can enter into a contract in their country. We do not knowingly collect data from children.

9. Changes

We may update this policy as the service changes. The current version is always published on this page — continuing to use the site after an update means you accept the revised policy.

10. Contact

Questions about your data, or a request to exercise any of the rights above? Write to us through the Contact Us page.